What do I do if I received my California response, but the FBI rejected the applicant submission due to poor quality?
The Federal Bureau of Investigation (FBI) may reject fingerprints even if the images were acceptable by the DOJ.
If this happens, the applicant will need to be reprinted using the original ATI submission number.
If rejected for poor quality, the applicant agency must request an FBI name check.
Please complete and submit the FBI Name Check Request.