Certifix Live Scan
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Department of Justice

  • What is an "OCA" number?
  • How do I apply for an ORI?
  • Who can I contact to check the status of my live scan?
  • How do I become a Live Scan provider?
  • What is a "Billing Number"?
  • It has been over a month, and my agency has not yet received the live scan results, what do I do?
  • How can I find out what is taking so long on my live scan?
  • How do I become a Custodian of Records?
  • How can I find my criminal background for personal use?
  • How do I get arrests or court disposition information removed from my criminal history record?
  • Can I get my California Live scan sent to a different state?
  • How do I assign a designee to receive a copy of my record?
  • How far does an offense I committed stay on my record?
  • What do I enter for "Reason for Application" on a Record Review Live Scan?
  • My employer is asking for a copy of my criminal history record. Can I give it to them?
  • What if the information on my record is incorrect?
  • How can I get a certified letter on my initial response as well as the Apostille?
  • If the agency the fingerprint roller applicant is going to work for has a billing number, can it be used to cover the cost of the FPC?
  • What if site has a question about the DOJ bill/invoice?
  • If a law enforcement officer or state employee wish to volunteer fingerprinting expertise to a local church or similar organization, would they require certification?
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