Live Scan Followup
- What if the information on my record is incorrect?
- Who can I contact to check the status of my live scan?
- What is an "OCA" number?
- How long does it take for the requesting agency to receive the results?
- I obtained an expungement pursuant for an offense, why is it still on my record?
- How do I assign a designee to receive a copy of my record?
- What if the agency didn't get the FBI results or background check?
- How long will it take to receive a response?
- How do I get arrests or court disposition information removed from my criminal history record?
- What do I do if I received my California response, but the FBI rejected the applicant submission due to poor quality?
- Why was my live scan rejected?
- How do I contact the FBI for my results?
- How can I get a certified letter on my initial response as well as the Apostille?
- Where can I get a copy of my live scan request form if I cannot find it?
- If the status of my live scan says it has been completed, but my employer has not received it what should I do?
- Can I get my results from a previous live scan sent to a new agency?
- How can I find out what is taking so long on my live scan?
- How far back does a live scan background check go?
- How do I get a resubmission done?
- I processed a record review several weeks ago and I still haven't received my results. How can I fix this?