I processed a record review several weeks ago and I still haven't received my results. How can I fix this?
You will need to contact: email@example.com, or Record Review Information at: (916) 227-3835 with your name and ATI.
In the event that there might have been a problem with your address, the staff at the record review unit will need your address confirmed along with a utility bill that shows that address and your name.
Normal processing time is 3-10 business days, up to 2 weeks depending on the information contained in the report.