Certifix Live Scan
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Live Scan Operators

Information for those offering live scan services

  • On CScan, where do I enter the passport number?
  • If the information on CScan when I enter the ORI isn't matching the form, would that make the ORI incorrect?
  • After I am approved by the DOJ as a Certified Fingerprint Roller, can I roll fingerprints for other individuals wanting to become Certified Fingerprint Roller?
  • What is an "Application Type"?
  • Do you do live scan for an Auto Sales license?
  • What is a "Mail Code"
  • If an applicant got a rejection letter, but they did their original live scan at another location, would we be able to process the re-submission?
  • What do I do with the DOJ pre-approval letter?
  • What to enter in the employer information section for Record Review?
  • If an applicant does not have a social security number, what do I enter into the Social Security field?
  • What do I put in the Application Title for a Record Review?
  • If a person has a cast on do I annotate the fingers as "Amputated"?
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