Department of Justice
- If I made a mistake on my live scan form and it was submitted to the DOJ, can I change it?
- What do I do if I received my California response, but the FBI rejected the applicant submission due to poor quality?
- What if the applicant lives in another country?
- Can my request be expedited for an additional charge?
- Can I obtain a copy of my Superior Court Record?
- Are you DOJ certified?
- What is an "Application Type"?
- What if I have the appropriate documentation to modify or remove information on my record?
- What if the applicant filled out the Live Scan form correctly, but the Live Scan operator transposed numbers or left information off the submission?
- Who do I call if I have additional questions regarding the Criminal Record Reviews process?
- If I do not have access to an original FD 258 card, can I download the form from the FBI website?
- Can I expedite the visa/immigration process?
- Who can I (applicant) contact if I have additional questions regarding the Visa/ Immigration process?
- What do I do if: a. After the initial background check I decided not to hire the individual; or b. The employee recently separated from my agency?
- May I request copies of records concerning any individual because of the California Public Records Act?
- Can the response I receive from the DOJ be mailed to an attorney, US Citizenship Immigration and Services (USCIS), friend or family?
- What if I think the criminal history response I received from the Visa/Immigration Unit is incorrect?
- How long does it take to get set up as an Applicant Agency with DOJ?
- What happens if I submitted fingerprints for the Record Review background check instead of Visa/ Immigration?
- What are some responsibilities of an applicant agency?