Background Check Results
- What if the information on my record is incorrect?
- I processed a record review several weeks ago and I still haven't received my results. How can I fix this?
- How do I get a resubmission done?
- What do I do if I received my California response, but the FBI rejected the applicant submission due to poor quality?
- Can the initial response (letter with no state seal and signature) I received from the DOJ Visa/ Immigration Unit be used from my Apostille process?
- Can my request be expedited for an additional charge?
- Can I obtain a copy of my Superior Court Record?
- Do you do live scan for an Auto Sales license?
- My employer received an email saying that my transaction had been delayed, what could be the reason?
- What if I have the appropriate documentation to modify or remove information on my record?
- Who do I call if I have additional questions regarding the Criminal Record Reviews process?
- Can I expedite the visa/immigration process?
- Who can I (applicant) contact if I have additional questions regarding the Visa/ Immigration process?
- What do I do if: a. After the initial background check I decided not to hire the individual; or b. The employee recently separated from my agency?
- May I request copies of records concerning any individual because of the California Public Records Act?
- If an applicant got a rejection letter, but they did their original live scan at another location, would we be able to process the re-submission?
- Can the response I receive from the DOJ be mailed to an attorney, US Citizenship Immigration and Services (USCIS), friend or family?
- What is the processing time to receive a response for Visa/Immigration?
- What if I think the criminal history response I received from the Visa/Immigration Unit is incorrect?